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Sprint PCS
Availability
Service Requests
Availability
Wireless Priority Service (WPS) is available throughout
the Sprint PCS CDMA coverage area except where noted below. To view
the Sprint PCS CDMA coverage area please visit the Sprint
website and click on "Coverage" from the menu. Type
in the zip code(s) for your operational area(s), and then click
on "Check Coverage".
WPS is now available in all
Sprint PCS markets, with the exceptions listed below. Service is
anticipated in those markets in 2009:
Illinois: WPS will not be available
in NE corner of the state covering primarily the greater Chicago
metropolitan area; extending west from Lake Michigan to a few miles
west of Freeport, IL, and south from the Wisconsin state line to
a line about 50 miles south of Chicago.
Indiana: WPS will
not be available in the northern one-third of the state covering
primarily the greater metropolitan areas of Gary, South Bend and
Fort Wayne. Major highways that are not covered by WPS include:
IHs (Interstate Highways) 80, 90 and 94; US Routes 6, 20, 24, 30:
and portions of IHs 65,69,469 and of US Routes 31, 35, 231, 421,
41 that are located in the upper one-third of the state.
The area not immediately covered for WPS also extends slightly into
the SW corner of Michigan for a few miles along the south-western-most
three counties above the IN-MI state line north of South Bend, IN.
New York: WPS will
not be available in the far western portion of the state along IH
86 from the PA state line to approximately exit 35 near IH 390;
and along IH 90 from the PA state line to approximately exit 58
a few miles SW of Buffalo; and along US Route 219 north from PA
state line to approximately 30 miles south of Buffalo.
North Carolina: WPS
will not be available in the central one-third of the state, including
Charlotte, Greensboro, Fayetteville, Raleigh and Winston-Salem greater
metro areas and all interconnecting routes.
Ohio: WPS will not
be available in most of the state with the exception of the greater
Toledo metropolitan area and all of IH 80/90 from the Indiana state
line to about 60 miles east of Toledo, where WPS will be available.
Pennsylvania: WPS
will not be available in the northern one-half of the state including
all of IH 80. Not available anywhere north on IH 81 from the intersection
with IH 78 NE of Harrisburg (mile 89); this includes the greater
metropolitan areas of Scranton, Wilkes-Barre and College Station.
South Carolina: WPS
will not be available in the portion of the greater Charlotte, NC
area that extends into SC for about 45 miles
Tennessee: WPS will
not be available in the eastern approximately one-third of the state,
including: Chattanooga, Cookeville, Johnson City and Knoxville and
all interconnecting routes.
Virginia: WPS not
be available south of the area known as Northern Virginia, below
an east-west line running approximately through Culpepper, VA. Major
towns / cities include: Bedford, Bristol, Buena Vista, Charlottesville,
Chesapeake, Clifton Forge, Colonial Heights, Covington, Danville,
Emporia, Franklin, Fredericksburg, Galax, Hampton, Harrisonburg,
Hopewell, Lexington, Lynchburg, Martinsville, Newport News, Norfolk,
Norton, Petersburg, Portsmouth, Radford, Richmond, Roanoke, Salem,
Staunton, Suffolk, VA. Beach, Waynesboro and Williamsburg.
West Virginia: WPS
will not be available.
Service Requests
WPS is requested for Sprint PCS CDMA users through
the on-line GETS-WPS Information Delivery Service (G-WIDS). See
the Program Information section on how to obtain a Point of Contact
(POC) User ID and password to access G-WIDS. The following information
is needed to complete the on-line WPS service request for Sprint
PCS CDMA users:
- Each User’s 10 Digit Cellular Telephone Number
- The appropriate Sprint PCS CDMA Account Number. Accounts may
have one or more users. WPS charges will appear on this account.
Upon service activation an email is sent to
the POC and user advising that WPS has been activated. Users should
make a WPS test call when they are notified of service activation.
If the user is unable to complete the test call they should call
the user assistance number, located on the back of the GETS card.
That number is 1-800-818-4387 or 1-703-818-4387.
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