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Sprint PCS

Availability
Service Requests


Availability

Wireless Priority Service (WPS) is available throughout the Sprint PCS CDMA coverage area except where noted below. To view the Sprint PCS CDMA coverage area please visit the Sprint website and click on "Coverage" from the menu. Type in the zip code(s) for your operational area(s), and then click on "Check Coverage".

WPS is now available in all Sprint PCS markets, with the exceptions listed below. Service is anticipated in those markets in 2009:

Illinois: WPS will not be available in NE corner of the state covering primarily the greater Chicago metropolitan area; extending west from Lake Michigan to a few miles west of Freeport, IL, and south from the Wisconsin state line to a line about 50 miles south of Chicago.

Indiana: WPS will not be available in the northern one-third of the state covering primarily the greater metropolitan areas of Gary, South Bend and Fort Wayne. Major highways that are not covered by WPS include: IHs (Interstate Highways) 80, 90 and 94; US Routes 6, 20, 24, 30: and portions of IHs 65,69,469 and of US Routes 31, 35, 231, 421, 41 that are located in the upper one-third of the state.
The area not immediately covered for WPS also extends slightly into the SW corner of Michigan for a few miles along the south-western-most three counties above the IN-MI state line north of South Bend, IN.

New York: WPS will not be available in the far western portion of the state along IH 86 from the PA state line to approximately exit 35 near IH 390; and along IH 90 from the PA state line to approximately exit 58 a few miles SW of Buffalo; and along US Route 219 north from PA state line to approximately 30 miles south of Buffalo.

North Carolina: WPS will not be available in the central one-third of the state, including Charlotte, Greensboro, Fayetteville, Raleigh and Winston-Salem greater metro areas and all interconnecting routes.

Ohio: WPS will not be available in most of the state with the exception of the greater Toledo metropolitan area and all of IH 80/90 from the Indiana state line to about 60 miles east of Toledo, where WPS will be available.

Pennsylvania: WPS will not be available in the northern one-half of the state including all of IH 80. Not available anywhere north on IH 81 from the intersection with IH 78 NE of Harrisburg (mile 89); this includes the greater metropolitan areas of Scranton, Wilkes-Barre and College Station.

South Carolina: WPS will not be available in the portion of the greater Charlotte, NC area that extends into SC for about 45 miles

Tennessee: WPS will not be available in the eastern approximately one-third of the state, including: Chattanooga, Cookeville, Johnson City and Knoxville and all interconnecting routes.

Virginia: WPS not be available south of the area known as Northern Virginia, below an east-west line running approximately through Culpepper, VA. Major towns / cities include: Bedford, Bristol, Buena Vista, Charlottesville, Chesapeake, Clifton Forge, Colonial Heights, Covington, Danville, Emporia, Franklin, Fredericksburg, Galax, Hampton, Harrisonburg, Hopewell, Lexington, Lynchburg, Martinsville, Newport News, Norfolk, Norton, Petersburg, Portsmouth, Radford, Richmond, Roanoke, Salem, Staunton, Suffolk, VA. Beach, Waynesboro and Williamsburg.

West Virginia: WPS will not be available.


Service Requests

WPS is requested for Sprint PCS CDMA users through the on-line GETS-WPS Information Delivery Service (G-WIDS). See the Program Information section on how to obtain a Point of Contact (POC) User ID and password to access G-WIDS. The following information is needed to complete the on-line WPS service request for Sprint PCS CDMA users:

  • Each User’s 10 Digit Cellular Telephone Number
  • The appropriate Sprint PCS CDMA Account Number. Accounts may have one or more users. WPS charges will appear on this account.

Upon service activation an email is sent to the POC and user advising that WPS has been activated. Users should make a WPS test call when they are notified of service activation. If the user is unable to complete the test call they should call the user assistance number, located on the back of the GETS card. That number is 1-800-818-4387 or 1-703-818-4387.



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